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Why i am giving the email during registration?Email will be used to register you on the LMS portal. the LMS portal is the website that will save all your study needs, worksheets notes quizzes .You will be registered automatically in the LMS portal but may be you will have to confirm the registration through the email you provided.if you face any problems in registration please send to us in the chat here , or email or on whatsapp .
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What is Silver membership?Silver membership includes only * Access to Downloads and Worksheets Study Guides Please note there is No Access to Session Recordings and Videos No Access to self marking worksheets No Access to Online Zoom Lessons No Out of lesson Office Hours Support
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What is Gold membership?Gold membership includes only * Access to Downloads and Worksheets Study Guides * Access to Session Recordings and Videos Please note there is No Access to self marking worksheets No Access to Online Zoom Lessons No Out of lesson Office Hours Support
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What is Platinum membership?Platinum membership includes only * Access to Downloads and Worksheets Study Guides * Access to Session Recordings and Videos * Access to self marking worksheets * Access to Online Zoom Lessons Please note there is No Out of lesson Office Hours Support
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What is Diamond membership?Platinum membership includes : * Access to Downloads and Worksheets Study Guides * Access to Session Recordings and Videos * Access to self marking worksheets * Access to Online Zoom Lessons * Out of lesson Office Hours Support
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How many students are there in the group ?The group contains maximum 10 students
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How are Payments done ?Payments are done through Paypal,credit and debit card or direct bank transfer please see our page Payments for more information
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When do i have to pay for Zoom meetings ?For platinum and Diamond memberships you will pay every 3 months , that is 8-10 lessons , Please note the payments are for every three months
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What if i already paid but i am not able to attend the lesson?If you have already paid for a lesson but are unable to attend, please inform your tutor at least 12 hours in advance. In such cases, you may request a rescheduled session, subject to availability. If rescheduling is not possible, you may be provided with access to a recorded session or relevant materials to make up for the missed lesson. However, please note that missed lessons are non-refundable. It is important to communicate with your tutor as soon as possible to discuss alternative arrangements.
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Q: What are the rules for attending private online sessions?Login on Time: Students should log into their virtual classroom at least 5 minutes before the session starts. Virtual Classroom Etiquette: Students should mute their microphones when not speaking and use the digital hand raise or chat box for questions or comments. Appropriate Background: Choose a quiet, distraction-free environment for learning with a professional background. Dress Code: Maintain a neat and clean appearance with appropriate clothing
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Q: What are the rules for attending face-to-face sessions?Punctuality: Arrive on time to class. Chronic tardiness may result in a formal warning or dismissal from the tuition program. Be Prepared: Come to class ready to learn with all required materials. Respect: Treat tutors and fellow students with respect. Keep mobile devices silent during the session. Dress Code: Maintain a neat and clean appearance
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Q: What are the rules for homework submission?Timeliness: Homework must be submitted by the deadline given by the tutor. Multiple missed submissions may result in discontinuation from the tuition. Submission Method: Clear scans of homework should be sent directly to the tutor or assistant via WhatsApp. Academic Integrity: All work submitted must be the student's own. Plagiarism or cheating may result in severe consequences, including expulsion
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Q: What are the rules for quiz answering and submission?Honor System: Quizzes should be completed individually, without the aid of outside resources, unless specified otherwise by the tutor. Timeliness: Quizzes given on Monday must be submitted by the following Saturday at the latest. Technical Issues: In case of technical difficulties during an online quiz, notify the tutor immediately via WhatsApp message or call.
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What are the rules for absence and delays?Inform Ahead: Inform your tutor at least 12 hours in advance if you know you will be absent or late for a session. Unforeseen Absences: In case of sudden illness or emergency, inform your tutor as soon as possible. Chronic Absenteeism: Missing more than 5 sessions without a valid reason may result in a formal warning or dismissal from the tuition program. Make-Up Sessions: Missed sessions can be made up by watching the recorded session on the website.
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What if it is too early for the school year and i am alone in the group meeting , will i still pay the same amount ?"Yes , you will pay the same amount even if you are alone in the group
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What if i paid for a lesson then i decided i do not want to continue the sessions ?A full refund will be done to your account with the payments you have done , please note a valid reason for package cancellation has to be mentioned . Refund takes 14 to 30 days to be done.
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